Each month we'll be introducing you to a different member of the Airport Lynx Team. When you book a journey with us we will let you know the name of your driver before your journey. If you follow this series you'll also know who to look out for!
February's face of the month is Steve Russell. In 2011, Steve merged two successful businesses to provide an unrivalled service for Cambridge's busy travellers under the long established name of Airport Lynx. Despite owning and managing the company, Steve still finds time to drive and blog (separately of course!). His current car is a far cry from the old red mini that his dad bought him at auction, but when his lottery numbers come up, Steve will upgrade to an Aston Martin. Steve once drove all the way to the Algarve in a lorry in the summer, which must earn him an award in endurance and patience! While driving, Steve can be heard humming along to tunes on the local radio stations. He likes to be constantly updated with news from home and afar, and is interested in all sorts of topics- not just traffic reports! His favourite time to drive is 5am on a Sunday morning, with the roads to himself, no doubt his favourite drink- hot, sweet, caffinated cappucinno makes this time of the day more bearable!
Steve is very camera shy. He thinks that people will be able to recognise him from this picture.. what do you think? If you have a better photo of him, please send it in so we can update our records!
Meet Katie Field – our Bookings Clerk. Like everyone in the office at Airport Lynx she’s a multi-tasking genius and to the soundtrack of phones ringing and keyboards tapping, she acts as the receptionist, the chief refreshment provider and is generally the office equivalent of a plate spinner! Katie is great at her job because she’s cool, calm, collected, friendly and helpful with excellent customer service skills. Katie grew up near Oxford, which is still her favourite city. She also still supports them in the boat race! Katie loves her job at Airport Lynx so much that when she’s rich and famous she will choose us to drive her around!
We’re pleased to introduce Jayne Russell, who despite being involved with Airport Lynx for a long time (as a part time member of staff and also as Steve’s wife!) joined us properly in January as our accountant. Jayne really enjoys working as part of our team and would like to see Airport Lynx continue to grow and thrive, while maintaining the personal service we’re known for.
In a chauffeur, Jayne looks for a friendly, polite driver with a clean car who makes the journey feel safe and enjoyable, which is important for both business and leisure travellers.
We’re always interested to hear what our team would do with a lottery win (after handing their notice in!) - Jayne has a bigger house and garden on her wish list and plenty of hot beach holidays with her family.
Jayne isn’t impressed by the rich and famous. The two people who inspire her the most are her mum - the strongest and kindest woman she knows, who goes the extra mile without being asked and Steve - who built Airport Lynx whilst supporting his growing family, has broad shoulders, never asks for thanks and always looks at every situation positively. We think these are pretty good role models! Welcome Jayne!